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Family Works launches Dispute Resolution Service

fdrFamily Works Central, a division of Presbyterian Support Central, has signed a Memorandum of Understanding with the Ministry of Justice, approving them as a provider of family dispute resolution services (FDR) on behalf of the Family Court.

The service; launched in March, is a critical part of the government’s Family Court Reforms, which see a push for families to resolve their child care arrangement matters outside of the Family Court, wherever possible.

Presbyterian Support Central Chief Executive, Chris Graham says that it is great to be offering another service for families in need.

“Family Works has always had children at the heart of everything it does. Family dispute resolution is yet another way that we can support children, families and whanau in our region.”

The new out-of-court FDR mediation services are designed to help families reach agreement on parenting arrangements after separation without going to court.

“Family breakdown can have a devastating effect on children and young people. Our new FDR service will aim to reduce the stress on children and families by avoiding the conflict, delays and expense going to court can involve. After all, it’s all about the kids.”

The service sees Family Works Central and Family Works Upper South Island working together to provide the mediation services between Taranaki and Canterbury.

Family Works Central will undertake the three components of the family disputes resolution, including the assessment of an individual’s and family’s suitability to participate; preparatory counselling for those who need it; and mediation.

Families can access the dispute resolution services by calling Family Works on 0800 337 100, or visiting

Some families may be eligible, for government funding to cover the cost of Family Dispute Resolution and some counselling.

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